AI adoption across business operations usually produces isolated automations rather than operational change. The opportunity is redesigning how work flows through the organisation. We run our own finance and operations on the same AI systems we build for clients, so we build from what already works for us.
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1 day to 30 minutes
for invoice reconciliation, in Whitesmith's own finance operations
Article: Running business operations with agentsFor organisations with established operational teams who want AI to materially improve how they run, decide and deliver. We design AI workflows, governance and adoption models around your real business processes, and implement them in your live operations.
Not sure where you stand? The free AI Momentum Check takes about 8 minutes.
Start
For operations leaders who know AI should be helping, but can't see where the real leverage is.
Outcomes
Format
€2,000
$2,250 / £1,750
Book online nowThe full fee is credited against Action Plan or Scale started within 60 days.
Action Plan
For organisations ready to move from isolated AI experiments to a structured, repeatable way of running AI across business functions.
Outcomes
Format
Scale
For organisations ready to implement and prove AI-enabled operations at production level.
Outcomes
Format
AI Operating Partnership
Once the first change is running, Whitesmith can stay on as your ongoing AI leadership, on a retained basis. Each quarter we recalibrate your AI operating model, keep governance current as tools and regulation change, and help your leadership decide where to invest next.
From €10,000 / month
$11,250 / £8,500 / month
How the AI Operating Partnership worksAI employees work best as part of the team: each agent has a role, a manager and clear limits, and works next to your people. We show how we set that up and manage it. Full details closer to the date.
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Running business operations with agents
Several agents now run our business operations. Their success comes from a process redesign with a clear autonomy contract and a review gate.
The seven decisions behind putting an agent into a real workflow
The tool-agnostic checklist we use to put an agent into a live business process: objective, owner, source of truth, trigger, autonomy, review gate, metrics.
An automation changes one task. Agentic Business Operations changes how an operations function runs: how work moves between teams and systems, where people make the decisions, and who owns the result. We start with a diagnostic of the function, design the operating model, then implement it in a live process and measure what changed.
That is what the Start diagnostic answers: where manual process is hiding in plain sight, where decisions wait on information rather than judgment, and where AI can cut cost, time or errors. You get a written report on what to prioritise and what to leave alone.
We measure the process before anything changes and again afterwards, and a Scale engagement ends with a before and after readout. Hours spent, error rates and time to a decision are the usual measures: numbers your finance team can check for itself.
Your leadership does. For each process, we help you set what AI may do without a person and what waits for approval, and those limits widen only as the evidence comes in. Governance is designed into the operating model from the start.
Yes. Your teams are trained in the new way of working and own it from the start. If you want ongoing support, the AI Operating Partnership keeps the operating model and governance current.
It runs in steps, and not every client needs every step. Start is a diagnostic with a written report, and its fee is credited in full against Action Plan or Scale started within 60 days. Action Plan designs how AI fits your operations. Scale implements it in a live process and ends with a before and after readout. The AI Operating Partnership is a monthly retainer. The price of each step is on this page.
It fits operations leaders with established teams who want AI to change how their function runs, and who can change processes and roles within it. It is a poor fit if what you want is a single automation built or licences rolled out.
Tell us what you want to change in how your operations run, and who owns it, and we'll get back to you.
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